wukongjitu Privacy Policy

This page describes what we collect when you use wukongjitu and how we keep that data protected. We take your privacy seriously and commit to transparent practices around account information, transaction records, identity verification, and cookies. Our privacy obligations apply whenever you access wukongjitu via web browser, mobile app, or any connected device.

We collect personal data to operate our platform safely, comply with anti-money-laundering regulations, process deposits and withdrawals, and support our member service teams. Our data collection includes your email, phone number, identity document, payment method details, transaction history, gameplay records, and browser information. We store this data securely on servers that may sit outside your jurisdiction, subject to standard encryption and access controls. When you verify your account or request a withdrawal on wukongjitu, we use your personal information to confirm your identity and prevent fraud.

We share member data only with essential third parties—payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity-verification providers, and regulatory authorities when required by law. We do not sell your data. You retain the right to request access, correction, or deletion of your personal information from wukongjitu, subject to legal retention requirements.

What data we collect on wukongjitu

When you create an account on wukongjitu, we collect your full name, date of birth, email address, and phone number. To complete account verification, we require a copy of your identity document (Indonesian ID card, passport, or equivalent). We store this document securely and use it only for identity confirmation and regulatory compliance.

As you use wukongjitu, we collect transaction data—each deposit, withdrawal, bet, and win. We log your gameplay history across our products: slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook entries (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We also collect technical information: your browser type, operating system, IP address, device identifiers, and access timestamps. This technical data helps us detect fraud, troubleshoot technical issues, and understand how members navigate our platform.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect the payment details you provide—your bank account number, mobile wallet identifier, or card information. We never store full card numbers on our servers; instead, we process payments through encrypted payment gateways operated by our partners. We retain your chosen payment methods on file so you can withdraw funds to the same account without re-entering details each time.

How we use your data on wukongjitu

We use your data to operate wukongjitu and fulfill our legal obligations. Your account information enables account creation, login authentication, and two-factor authentication. Your identity document verifies your age and prevents duplicate accounts. Your transaction history and gameplay records let us process withdrawals, calculate tournament standings, and detect fraud or money-laundering patterns.

We use your contact information to send account notifications—deposit confirmations, withdrawal status updates, tournament leaderboard changes, and support responses. We may also send occasional promotional messages about new slot games, sportsbook fixtures during Liga 1 or Piala AFF seasons, or special tournament schedules around holidays (Idul Fitri, Idul Adha, Imlek, Nyepi). You can opt out of promotional emails anytime through your account settings or by contacting our support team.

We use technical data (IP address, browser type, device identifiers) to detect fraudulent login attempts, prevent account takeovers, and comply with anti-money-laundering regulations. Our fraud-detection systems scan for suspicious patterns—rapid account creation and abandonment, unusual geographic login locations, or coordinated play patterns. If we detect suspicious activity, we may temporarily restrict your account pending manual review by our compliance team.

We at wukongjitu do not sell your personal data. We share it only with essential service providers and regulatory authorities as required by law.

Data sharing and third-party processors

We share your data with third-party processors only when necessary to operate wukongjitu. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to process deposits and withdrawals. Identity-verification providers receive your identity document to confirm your age and prevent duplicate accounts. Our customer-support platform may have access to your account history to troubleshoot issues and answer your questions during business hours.

We comply with all applicable data-protection laws in our operating jurisdictions. If Indonesian regulators, tax authorities, or law-enforcement agencies request your information, we provide it as required by law. We do not disclose member information to marketers, advertisers, or other unrelated businesses without your explicit consent.

Your rights on wukongjitu

You have the right to request access to your personal data from wukongjitu. Contact our support team via live chat or email with your request, and we will provide a copy of your account information, transaction history, and identity document within standard review windows. You also have the right to request correction of inaccurate information—for example, if your stored address is outdated, we can update it upon your request and verification.

You may request deletion of your personal data, subject to legal retention requirements. We are required to retain transaction records and identity documents for anti-money-laundering compliance; these typically remain on file for several years even after account closure. However, we will delete non-essential data (such as gameplay preferences or promotional email logs) upon your request.

Cookies and tracking on wukongjitu

We use cookies to remember your login state, store your language preference, and track your browsing behavior within wukongjitu. Cookies are small text files stored on your device that help us recognize you when you return to our platform. Essential cookies keep you logged in; functional cookies remember your settings; analytics cookies help us understand how members navigate our site. We do not use cookies for targeted advertising outside wukongjitu.

You can control cookies through your browser settings. Disabling cookies may affect your wukongjitu experience—you may need to log in each time you visit, or your language preference may reset. We recommend leaving essential cookies enabled to use wukongjitu smoothly.

Data security and server locations

We encrypt all sensitive data (passwords, identity documents, payment information) using industry-standard encryption. Our servers may be located outside your jurisdiction, typically in data centers operated by major cloud providers. Your data may be processed and stored in multiple geographic locations for redundancy and performance reasons. We maintain access controls and regular security audits to prevent unauthorized access.

While we implement standard security practices, no system is completely immune to breaches. If we discover unauthorized access to your account or personal data, we will notify you via email within standard notice windows and advise you of recommended steps to secure your account.

Policy updates and contact

We may update this privacy policy anytime. Material changes will be communicated via email and displayed on wukongjitu. Your continued use of our platform constitutes acceptance of the updated policy. If you have questions about our privacy practices, data retention, or requests to access or delete your information, contact our support team via live chat during business hours or email us. We respond to privacy inquiries within standard review windows during business days.

Our commitment is to handle your personal data responsibly, transparently, and in compliance with applicable privacy law across all jurisdictions where wukongjitu operates.